Application Support with Norwegian

Global Software Development Corporation with an growing Dublin City centre based support capability has an opportunity for a technical support engineer with Norwegian language skills to join an international support team .

This team receive a low volume of calls but must follow each one through escalation to completion interfacing the internal support and development teams and keeping the customer updated in a timely fashion.

This is an exceptional career opportunity for an engineer looking to move towards senior technical roles or development or testing or team leadership since this company are recession resistant and will continue to expand significantly over the next number of years.

Role / opportunity:

· 2nd and 3rd line technical support

· Application/software support

· Working with high profile international corporate customers

· Working closely with global internal software development teams

· Ownership of support tickets through to completion

· Proactive working environment

Skills / experience:

· 3+ years commercial support or programming experience

· Must have prior experience of supporting external customers

· Norwegian language skills are required for this position

· Experience with Visual Basic (VB) or C programming languages

· Appreciation of software development life cycle

Package:

· 32-40K + excellent benefits package