Junior 2nd line support Engineer

Rare opportunity for a desktop support engineer with 1-3 years commercial experience a great attitude and experience of commercial banking or ideally trading environments to join this highly regarded IFSC based trading house a part of a growing IT team. This role will offer outstanding career progression opportunities and huge technical exposure.

You will be responsible for providing IT support to the front office traders as well as the internal operations team in a rapid and effective manner.

Role / opportunity

  • Technical Support Engineer
  • Respond rapidly and effectively to all support issues
  • Part of a team of 5 desktop support engineers
  • Supporting a front office trading environment
  • Hardware set-up and support
  • Software installation and maintenance
  • Network connectivity and maintenance
  • Assist in system upgrades, conversions and other maintenance
  • Manage the office security access and related records
  • Manage file backup schema and process
  • Conduct new employee/trader orientation as related to IT functions
  • Support and maintain internal systems

Skills / experience

  • 1-3 years commercial Technical Support experience
  • A well rounded knowledge of Information Technology,
  • Windows 2000 and XP
  • Microsoft Office
  • Microsoft Exchange
  • LINUX OS (Red Hat and SUSE)
  • Excellent communication skills

Contact Sam immediately on +353 (0)1 514 4912 or log on @www.archer.ie for more details