Leading Irish Telecoms provider requires a 2nd level NOC Engineer for a contract role based in Belfast. You will have strong problem analysis skills and the ability to manage escalation to third parties as required within the NOC environment primarily working on customer IPT deployments but will assist in the MPLS network daily tasks and implementation where required. Key tasks will include problem management for IP network solutions, including remote troubleshooting and diagnosis. You will interact with other engineers within SOC for service escalations as well as 3rd party level 3 engineers providing technical and logistical support e.g. Cisco TAC. You will provide troubleshooting and administration of Microsoft Active Directory and Exchange services and have a working knowledge of Voice Gateways, Cisco Call Manager and Unity Voicemail. You will also participate in an on-call rota to deliver 24×7 services. You will have a minimum 2 years experience in an IT Support environment, be CCNA certified and have Voice/IPT experience. You will ideally have an MCSE with Linux and scripting skills. This is initially a 3 Month contract. For further details please send your CV now in the strictest of confidence to stephen.tighe@cpl.ie or call 01 6146144 for further details.